State Farm® Insurance Agent John Haddix
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Nuckels
April 7, 2026
"Been a customer for probably 20 years and I have never had to file a claim on any of my policies. I finally had to due to an issue with ground water and the heavy rain. I called the office and was sent to claims because "that's a different department." I then asked if I had coverage for the issue and they said "I can't answer that and the claims adjuster can let you know." So I called claims and got some guy in India to file my claim, but he also couldn't answer coverage questions. 2 days after filing the claim, the adjuster finally called and let me know I don't have coverage for ground water coming into the house. So all this money for all these years have been a waste of time and resources and I have to fix my issue out of my own pocket. I don't see any point in having an agent when they can't answer any coverage questions. Not having coverage is bad enough, but when the agent just pawns me off to an Indian call center I just don't see the point. "Like a good neighbor" is such a terrible slogan for the way this company operates."
Derek Kenny
March 5, 2026
"Quick, painless, and cheaper than other insurance agencies."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent John Haddix’s Team. "
Chad Kamrow
May 12, 2025
"They have great rates, and they are extremely responsive to requests! Highly recommend!"
Ashley Doehring
April 16, 2025
"Tom M. is an incredible resource when it comes to insurance. He’s knowledgeable, professional, and genuinely cares about helping people find the right coverage for their needs. Whether it’s home, auto, life, or Medicare-related, Tom takes the time to explain everything clearly and make the process easy. We highly recommend reaching out to him if you're looking for someone you can trust with your insurance needs!"
Trevor van Timmeren
April 16, 2025
"Tom Miller is very professional and communicative. His "customer first" attitude certainly dulls the pain that shopping for insurance can bring. Highly recommend working with Tom!"
Brad Feague
December 13, 2024
"Much Thanks to Debbie and the team for helping me navigate crazy business insurance.."
Ed Smith
July 4, 2024
"We have our home, vehicles and RV insured with State Farm Insurance-John Haddix Agency in TC. Response time to questions and concerns is immediate and every individual that answers the call is courteous and knowledgeable. It's reassuring to know that John and his team are eager to assist when they're needed the most."
Andrew Hansen
November 21, 2023
"Switched policies to different vehicle Sept 29th.... broke down 2 miles from home today, October 12th... couldn't get the road side assistance that is on the policy. Why not? Because the under writers are behind on their job? Here's an idea ... If you can give me paperwork saying it's effective, and I have a policy, then honor it. Not by telling us to call a tow company and see if they'll bill you.. That's your job. If you can't keep up with policies and filing them, then stop accepting untill you're all caught up. Think that's a good idea..... were literally told to call Ward Eaton and see if they would and then bill state farm.... If they would.... that the 3rd party didn't have the info yet from them. It was a simple switch from one vehicle to another. But no, we weren't told that at all. Exact opposite actually. Soooo update.... We were informed that due to using roadsides assistance from state farm 6xs in 3 years we'll no longer have roadside inJanuary. Dating back to March of 21, 2 included going to and from the mechanic. If you don't use it, you still pay, if you do... They take it. State farm, you're a joke. That means If we have any accident and it does to and from mechanic, were over or lining. You folks are a joke... Steer clear from them. Literally."
"Hi Andrew - I'm sorry to hear that you had a negative experience with the Emergency Roadside Service. Your policy is and was indeed active and this coverage would apply. I hope that was clearly communicated when you called the office yesterday. I apologize for the technical difficulty that initially led to the frustration. I take all feedback seriously and we appreciate you taking the time to share your thoughts. I have also shared this issue with our corporate partners for improvements. My team strives to provide excellent service to all of our customers, and I'm sorry this Roadside Service wasn't a seamless experience for you. If you'd like to discuss this further, or need to work through any reimbursement, I would be more than happy to help with those items. Please give the office a call at your convenience. (231)933-1111 - John @ John Haddix State Farm"
Lisa Hemming
October 30, 2023
"Great service. Excellent communication and focus on building good client-agenfy relationships."
Raichel Lucas
April 26, 2023
"They are always helpful and friendly and I will stay with them as long as they will have me!"
Rachel Lucas
November 30, 2022
"Always very very nice and easy to talk to. Always gets me the answers I need when it comes to my insurance. Goes above and be on to get me the best discounts when they can. They by far best insurance company I have ever had. Would highly recommend them to everyone I know."
Morgan Roman
June 23, 2022
"I’ve worked with Jessica on multiple occasions and she always goes above and beyond whenever I am needing a change to my policy, or have any questions regarding my policies. The entire staff is friendly and knowledgeable. Would highly recommended!"
"Thank you Morgan!"
Brandon Macmaster
February 16, 2022
"Professional"
"Thank you Brandon!"
whitney milbocker
October 30, 2021
"Everyone in this office has always been so helpful and friendly."
"Thank you Whitney!"
Lorie Compton
October 6, 2021
"Very nice staff they are always willing to help"
"Thank you Lorie! We really do love to help our clients!"
Mallery Nyman
September 14, 2021
"I have been with this company for many years. I make lots of changes and they accommodate me with no problems. Always the best service!!"
"Thank you so much Mallery! We are always happy to help!"
Lori Giddis
April 1, 2021
"Been with this agency for 30 + years been very satisfied. Always very helpful."
"Hi Lori! We are always thrilled to hear how happy our customers are! Thank you!"
evelynv blossey
January 7, 2021
"Very helpful"
"Hi Evelyn, we are so glad to hear that! Thank you for the positive review!"
Rachel Otto
October 17, 2020
"Great rates and great people they make you feel very at home and welcome."
"Hi Rachel! Our staff sure does love helping our customers! We are so happy to hear that you feel at home with us!"
Susan Pahl
August 7, 2020
"Very professional staff, interested in helping their consumers get the best insurance for their money!!"
Micky Deeren
July 3, 2020
"An amazing agent helping you get the best coverage and the biggest discount possible"
Agnes Edinger
March 9, 2020
"They are the Best!"
Dan Thompson
January 18, 2020
"It's been a great experience so far.. They have fair prices and the best employee's we have ever dealt with in an insurance company.."
Michael Barry
January 7, 2020
"Great place for insurance"
Shawna
December 13, 2019
"The staff here is so helpful and friendly."